Refund & Returns Policy
Exclusive 2-Year Warranty on Superclone Watches
At MySwissClones.com, we stand behind every timepiece we craft. Enjoy peace of mind with our exclusive 2-year warranty covering manufacturing and performance defects.
Warranty Coverage
• Manufacturing Defects: Any fault arising from production.
• Timekeeping Accuracy: Repairs or replacements if your watch deviates beyond ±5 seconds per day. (Learn more about precision movements on The Watch Observer.)
How to Claim Your Warranty
- Contact Us: Email internationalshopper91@gmail.com or call +91 95828 88627.
- Receive RMA: We’ll send you a Return Merchandise Authorization and repair form.
- Ship Securely: Use a tracked, insured carrier—see FedEx Secure Packaging guidelines.
- Repair or Replace: We’ll fix or swap your watch at no cost if it falls under warranty.
Warranty Exclusions
• Intentional Damage or Misuse
• Normal Wear & Tear (scratches, dents)
• Water Damage from Improper Use
Replacement Policy
If a watch cannot be repaired, you’ll receive an identical model or one of equal value.
No-Refund/Exchange Policy
Due to customization, resale restrictions, and cost efficiency, we do not offer refunds or exchanges on superclone watches.
Shipping & Customs
• Secure Packaging: Bubble-wrapped and tracked.
• Export & Import: We handle export clearance; customers are responsible for import duties.
• For customs regulations, see the U.S. CBP guide.
Exceptional Refunds
In rare cases—such as discontinued models—you may choose a refund within 7 days if no replacement is available.
Our Commitment
MySwissClones.com delivers premium superclone watches with meticulous craftsmanship, secure shipping, and dedicated support. Your satisfaction is our top priority.