Warranty and Refund Policy
Exclusive 2-Year Warranty on Superclone Watches
At MySwissClones.com, we’re committed to unmatched quality and reliability. That’s why every purchase includes our exclusive 2-year warranty, so you can enjoy your premium timepiece worry-free.
Comprehensive Warranty Coverage
Our 2-year warranty protects against:
Manufacturing Defects
Any issue arising during production is fully covered.Timekeeping Accuracy
If your watch deviates beyond ±5 seconds per day due to mechanical faults, we’ll repair or replace it.
(Learn how Swiss-style ETA movements deliver precision on The Watch Observer.)
How to Claim Your Warranty
Reach Out to Us
Email internationalshopper91@gmail.com or call +91 95828 88627 and describe the issue.Receive Return Instructions
We’ll send you a Return Merchandise Authorization (RMA) and repair form.Ship the Product Securely
Use a tracked, insured carrier. (See FedEx’s Guide to Secure Packaging.)Repair or Replacement
Once received, we’ll fix or swap your watch at no cost if it’s covered.
Warranty Exclusions
Intentional Damage or Misuse
General Wear & Tear (scratches, dents)
Water Damage from improper use
(Find maintenance tips on Hodinkee’s Care Guide.)
Replacement Policy
If a watch cannot be repaired, you’ll receive an identical model or one of equal value.
No-Refund/Exchange Policy
To maintain customization quality, resale integrity, and competitive pricing, we do not offer refunds or exchanges on superclone watches.
Secure Shipping Process
Packaging: Bubble-wrapped and tracked.
Customs-Friendly: Values marked under $50 to ease inspections.
Prepaid Parcels: Prevents extra delivery fees.
(For customs info, see the U.S. CBP guide.)
Customer Responsibility for Import Duties
We handle export clearance; customers cover import duties. We recommend insured, trackable shipping methods to minimize risk.
Exceptional Refunds
In rare cases (e.g., discontinued models), you may choose a refund within 7 days if no suitable replacement exists.
Our Commitment
At MySwissClones.com, we deliver superclone watches with meticulous craftsmanship, secure shipping, and dedicated support—ensuring a seamless experience and lasting satisfaction.
Shop Now at myswissclones.com