Warranty and Refund Policy

Exclusive 2-Year Warranty on Superclone Watches
At MySwissClones.com, we’re committed to unmatched quality and reliability. That’s why every purchase includes our exclusive 2-year warranty, so you can enjoy your premium timepiece worry-free.


Comprehensive Warranty Coverage

Our 2-year warranty protects against:

  • Manufacturing Defects
    Any issue arising during production is fully covered.

  • Timekeeping Accuracy
    If your watch deviates beyond ±5 seconds per day due to mechanical faults, we’ll repair or replace it.
    (Learn how Swiss-style ETA movements deliver precision on The Watch Observer.)


How to Claim Your Warranty

  1. Reach Out to Us
    Email internationalshopper91@gmail.com or call +91 95828 88627 and describe the issue.

  2. Receive Return Instructions
    We’ll send you a Return Merchandise Authorization (RMA) and repair form.

  3. Ship the Product Securely
    Use a tracked, insured carrier. (See FedEx’s Guide to Secure Packaging.)

  4. Repair or Replacement
    Once received, we’ll fix or swap your watch at no cost if it’s covered.


Warranty Exclusions

  • Intentional Damage or Misuse

  • General Wear & Tear (scratches, dents)

  • Water Damage from improper use
    (Find maintenance tips on Hodinkee’s Care Guide.)


Replacement Policy

If a watch cannot be repaired, you’ll receive an identical model or one of equal value.


No-Refund/Exchange Policy

To maintain customization quality, resale integrity, and competitive pricing, we do not offer refunds or exchanges on superclone watches.


Secure Shipping Process

  • Packaging: Bubble-wrapped and tracked.

  • Customs-Friendly: Values marked under $50 to ease inspections.

  • Prepaid Parcels: Prevents extra delivery fees.
    (For customs info, see the U.S. CBP guide.)


Customer Responsibility for Import Duties

We handle export clearance; customers cover import duties. We recommend insured, trackable shipping methods to minimize risk.


Exceptional Refunds

In rare cases (e.g., discontinued models), you may choose a refund within 7 days if no suitable replacement exists.


Our Commitment

At MySwissClones.com, we deliver superclone watches with meticulous craftsmanship, secure shipping, and dedicated support—ensuring a seamless experience and lasting satisfaction.

Shop Now at myswissclones.com

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